case study

Urgent Cargo Faced Major Disruption, Twice – Delmar’s Agility Shines!

case study | Oct 07, 2024

Urgent, cost-sensitive cargo requires forward-thinking solutions. When the unexpected happens, having an agile forwarder with decades of experience can make all the difference!  

How Delmar Helps Simplify the Implications of Supply Chain Disruptions with Experience and Logistics Technology 

In today’s fast-paced global economy, supply chain disruptions are an unfortunate reality. Protests, economic challenges, global pandemics and shifting regulations can throw even the best-laid logistics plans off course.  

At Delmar, we understand that things don’t always go as planned. That’s why decades ago, we built the Delmar Cargo Management System™ (DCMS) on the foundation of exception management reporting. Clients can receive proactive notifications of possible issues that may impact their cargo delivery and allow them to review and approve alternative solutions and/or apply corrective action before a shipment goes south. 

Delmar’s ability to use our knowledge, 60 years of experience and innovative technologies to deliver on our promise, Logistics Made Simple, is one of the many reasons why businesses entrust us with their cargo and appoint us as their preferred or more exclusive logistics partner.  

Client Story: Delmar – An Agile and Experienced Forwarder 

The Request: Recently, one of our clients requested support for a time-sensitive freight shipment from Bangladesh to Italy.  

The Initial Disruption: Due to local protests in Bangladesh, the shipment was unable to leave early enough to travel to Italy via the traditional ocean freight service they usually use. Additionally, the delta of moving all the cargo via air freight once they would be able to get their hands on their cargo was much higher and wasnt ideal.  

The Initial Solution: Following a thorough review of the clients requirements, we quickly analyzed a variety of potential solutions including a hybrid sea/air solution. We explored an option where we would first ship the goods via ocean freight from Bangladesh to Bahrain then move them via air freight for the final leg, from Bahrain to Italy. This combination offered the best balance of efficiency and cost savings for our client's needs. 

The Second Disruption: We preceded as planned; however, just after the plan seemed back on track, economic complications led to reduced aircraft availability in Bahrain, threatening to further delay the shipment.  

The Second Solution: Instead of allowing these unforeseen circumstances to derail the shipment, the client was proactively notified of the situation and presented with variety of options available to them. We proceeded to source and position a charter aircraft to accommodate the cargo within 24 hours. Our team then coordinated customs formalities, ensured the freight was loaded smoothly and delivered the goods to Italy on time, successfully meeting the client’s urgent needs. 

The Delmar Advantage 

The successful delivery of this client's cargo wasn’t a fluke; it’s one of the many things Delmar does best. Our decades of experience, cutting-edge logistics technology, global coverage and global carrier relationships allow us to proactively identify possible disruptions and swiftly adapt to changing conditions.  

In an era where global supply chains face constant disruption, partnering with a nimble and experienced forwarder has never been more critical. Whether it’s protests in one country or economic complications in another, we focus on delivering on our promise from the first to the last mile – Logistics Made Simple.  

  

Want to learn more about how Delmar can help your business overcome logistics challenges? Connect with a Delmar expert today by leaving us your contact details below!   

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